YOU HAVE QUESTIONS. WE HAVE ANSWERS.
Take a look below for answers to questions our team is frequently asked. If you don’t see you’re looking for contact us and our dedicated team will be happy to help.
Do you do contract embroidery?
Yes. Many of our clients work in the same industry and outsource to us and provide their own garments. You can find our special Contract Embroidery pricing here.
How much per piece?
Embroidery is priced by the amount of stitches the logo consists of and the amount of units being embroidered. Contact us today to get a quote.
Do you source the blanks (garments)?
Yes, we can purchase your blank products or you can supply your own. We take pride in the vendors we partner with. Check out our Catalogs from our trusted partners S&S Activewear, Alphabroder and SanMar.
Can I provide my own garments?
Absolutely. Though it is typically cheaper when a client purchases product through us.
How much to digitize my logo/design?
Digitizing and sample sew out are a one time set up fee. Most embroidery is price from $50-$100 (hats, polos, beanies). Larger embroidery jobs such as jacket backs typically range from $200-$400.
What file types do you accept for designs?
We accept most file types (.jpg, .png, .pdf, .tif, .eps, .svg, .ai, .psd & .dst) as long as it is high quality. All text should be converted to outlines to avoid font substitutions.
What do you need from me to get started?
It’s simple. We just need an image of your design, the garment you would like the design on and you contact information. Click here to get started. If you do not have a design, no worries, our in-house creative department is happy to bring your idea to fruition.
Do you fold and bag?
Yes, we provide folding and bagging along with many other services such a relabeling and adding hangtags.
Do you sew on labels and hangtags?
Yes, our exceptional team is able to see any job fully through providing relabeling, hangtags, folding & bagging, patch sewing, adding size stickers and much more.
Do you have minimum orders requirements?
Nope. We fulfill any size orders, from very large to very small orders of one. However, when our clients order in bulk they enjoy bulk discounts.
What is the turn-around time?
Turnaround time varies, depending on product availability, quantity and complexity of embroidered logo. Usual turnaround time is 2-3 weeks on new jobs and 1-2 weeks for reorders. Rush services are available..
Do you have rush services?
Yes, though at Incredible Embroidery Lab we pride ourselves not only with our quality but our quick turn-around time. However, if you need something faster than usual our team is happy to assist. Rush fees may apply.
Is there a setup charge?
Set-up is digitizing and sew out sample. $50-$100 for pocket sized logo (most) The bigger the embroidery the higher the cost.
How many colors can I do?
Our top of the line machines can do up to 15 colors. After 4 colors there is a $20 per color matching fee.
How small can letters be embroidered?
Though are machines are extremely precise navigating even the most intricate designs, we recommend that all letters be no smaller than 0.25 inches in height.
What if I don’t have a logo or design?
No logo? No problem. Incredible Embroidery Lab has a team of designers itching to flex their creative muscles to bring your ideas to life.
DON’T SEE YOUR QUESTION? GET IN TOUCH.
